Does web page loading speed matter? An analysis in the Brazilian Public Service Portals

Beatriz B. B. Lanza, Maria Aparecida Oliveira, Yohanna Juk, Thiago Ávila, Daniel Valotto. Does web page loading speed matter? An analysis in the Brazilian Public Service Portals. In Loni Hagen, Mihkel Solvak, Sungsoo Hwang, editors, dg.o 2022: The 23rd Annual International Conference on Digital Government Research, Virtual Event, Republic of Korea, June 15 - 17, 2022. pages 268-273, ACM, 2022. [doi]

@inproceedings{LanzaOJAV22,
  title = {Does web page loading speed matter? An analysis in the Brazilian Public Service Portals},
  author = {Beatriz B. B. Lanza and Maria Aparecida Oliveira and Yohanna Juk and Thiago Ávila and Daniel Valotto},
  year = {2022},
  doi = {10.1145/3543434.3543586},
  url = {https://doi.org/10.1145/3543434.3543586},
  researchr = {https://researchr.org/publication/LanzaOJAV22},
  cites = {0},
  citedby = {0},
  pages = {268-273},
  booktitle = {dg.o 2022: The 23rd Annual International Conference on Digital Government Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  editor = {Loni Hagen and Mihkel Solvak and Sungsoo Hwang},
  publisher = {ACM},
  isbn = {978-1-4503-9749-0},
}