Sven Laumer, Christian Maier, Andreas Eckhardt, Tim Weitzel. Why are they grumbling about my new system? Theoretical foundation and empirical evidence of employee grumbling as a user resistance behavior. In Michael D. Myers, Detmar W. Straub, editors, Proceedings of the International Conference on Information Systems - Building a Better World through Information Systems, ICIS 2014, Auckland, New Zealand, December 14-17, 2014. Association for Information Systems, 2014. [doi]
Abstract is missing.