Rita Lavikka, Riitta Smeds, Miia Jaatinen, Emmi Valkeapää. Coordinating the Service Process of Two Business Units towards a Joint Customer. In Jan Olhager, Fredrik Persson, editors, Advances in Production Management Systems, International IFIP TC 5, WG 5.7 Conference on Advances in Production Management Systems (APMS 2007), September 17-19, Linköping, Sweden. Volume 246 of IFIP, pages 111-119, Springer, 2007. [doi]
Abstract is missing.