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Getting From "Know-What" To "Know-How" Via Online Communities: A Conversational Analysis Of An Openoffice.Org Language Project

Carl Lawrence, Jungwon Kuem. Getting From "Know-What" To "Know-How" Via Online Communities: A Conversational Analysis Of An Openoffice.Org Language Project. In Shan L. Pan, Tru H. Cao, editors, 16th Pacific Asia Conference on Information Systems, PACIS 2012, Ho Chi Minh City, Vietnam, 11-15 July 2012. pages 53, 2012. [doi]

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