Heloise Acco Tives Leão, Edna Dias Canedo, João Carlos Felix Souza. Digitization of Government Services: Digitization Process Mapping. In Hervé Panetto, Christophe Debruyne, Henderik A. Proper, Claudio Agostino Ardagna, Dumitru Roman, Robert Meersman, editors, On the Move to Meaningful Internet Systems. OTM 2018 Conferences - Confederated International Conferences: CoopIS, C&TC, and ODBASE 2018, Valletta, Malta, October 22-26, 2018, Proceedings, Part I. Volume 11229 of Lecture Notes in Computer Science, pages 3-20, Springer, 2018. [doi]
@inproceedings{LeaoCS18, title = {Digitization of Government Services: Digitization Process Mapping}, author = {Heloise Acco Tives Leão and Edna Dias Canedo and João Carlos Felix Souza}, year = {2018}, doi = {10.1007/978-3-030-02610-3_1}, url = {https://doi.org/10.1007/978-3-030-02610-3_1}, researchr = {https://researchr.org/publication/LeaoCS18}, cites = {0}, citedby = {0}, pages = {3-20}, booktitle = {On the Move to Meaningful Internet Systems. OTM 2018 Conferences - Confederated International Conferences: CoopIS, C&TC, and ODBASE 2018, Valletta, Malta, October 22-26, 2018, Proceedings, Part I}, editor = {Hervé Panetto and Christophe Debruyne and Henderik A. Proper and Claudio Agostino Ardagna and Dumitru Roman and Robert Meersman}, volume = {11229}, series = {Lecture Notes in Computer Science}, publisher = {Springer}, isbn = {978-3-030-02610-3}, }