Keeheon Lee, Jeongwon Jo, Jinyoung Kim, Younah Kang. Can Chatbots Help Reduce the Workload of Administrative Officers? - Implementing and Deploying FAQ Chatbot Service in a University. In Constantine Stephanidis, editor, HCI International 2019 - Posters - 21st International Conference, HCII 2019, Orlando, FL, USA, July 26-31, 2019, Proceedings, Part I. Volume 1032 of Communications in Computer and Information Science, pages 348-354, Springer, 2019. [doi]
Abstract is missing.