So-Hyun Lee, Hee-Woong Kim. Why people post benevolent and malicious comments online. Communications of the ACM, 58(11):74-79, 2015. [doi]
@article{LeeK15-29,
title = {Why people post benevolent and malicious comments online},
author = {So-Hyun Lee and Hee-Woong Kim},
year = {2015},
doi = {10.1145/2739042},
url = {http://doi.acm.org/10.1145/2739042},
researchr = {https://researchr.org/publication/LeeK15-29},
cites = {0},
citedby = {0},
journal = {Communications of the ACM},
volume = {58},
number = {11},
pages = {74-79},
}