Understanding Public Healthcare Service Quality from Social Media - researchr publication authors

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Hong Joo Lee, Minsik Lee, Habin Lee. Understanding Public Healthcare Service Quality from Social Media. In Peter Parycek, Olivier Glassey, Marijn Janssen, Hans Jochen Scholl, Efthimios Tambouris, Evangelos Kalampokis, Shefali Virkar, editors, Electronic Government - 17th IFIP WG 8.5 International Conference, EGOV 2018, Krems, Austria, September 3-5, 2018, Proceedings. Volume 11020 of Lecture Notes in Computer Science, pages 40-47, Springer, 2018. [doi]

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