Understanding Public Healthcare Service Quality from Social Media

Hong Joo Lee, Minsik Lee, Habin Lee. Understanding Public Healthcare Service Quality from Social Media. In Peter Parycek, Olivier Glassey, Marijn Janssen, Hans Jochen Scholl, Efthimios Tambouris, Evangelos Kalampokis, Shefali Virkar, editors, Electronic Government - 17th IFIP WG 8.5 International Conference, EGOV 2018, Krems, Austria, September 3-5, 2018, Proceedings. Volume 11020 of Lecture Notes in Computer Science, pages 40-47, Springer, 2018. [doi]

@inproceedings{LeeLL18-4,
  title = {Understanding Public Healthcare Service Quality from Social Media},
  author = {Hong Joo Lee and Minsik Lee and Habin Lee},
  year = {2018},
  url = {https://www.wikidata.org/entity/Q56258089},
  researchr = {https://researchr.org/publication/LeeLL18-4},
  cites = {0},
  citedby = {0},
  pages = {40-47},
  booktitle = {Electronic Government - 17th IFIP WG 8.5 International Conference, EGOV 2018, Krems, Austria, September 3-5, 2018, Proceedings},
  editor = {Peter Parycek and Olivier Glassey and Marijn Janssen and Hans Jochen Scholl and Efthimios Tambouris and Evangelos Kalampokis and Shefali Virkar},
  volume = {11020},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-319-98690-6},
}