Ching-Hung Lee, Xuejiao Zhao, Yu-Chi Lee. Service quality driven approach for innovative retail service system design and evaluation: A case study. Computers & Industrial Engineering, 135:275-285, 2019. [doi]
@article{LeeZL19,
title = {Service quality driven approach for innovative retail service system design and evaluation: A case study},
author = {Ching-Hung Lee and Xuejiao Zhao and Yu-Chi Lee},
year = {2019},
doi = {10.1016/j.cie.2019.06.001},
url = {https://doi.org/10.1016/j.cie.2019.06.001},
researchr = {https://researchr.org/publication/LeeZL19},
cites = {0},
citedby = {0},
journal = {Computers & Industrial Engineering},
volume = {135},
pages = {275-285},
}