Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Choon Seong Leem, YongKi Yoon. A maturity model and an evaluation system of software customer satisfaction: the case of software companies in Korea. Industrial Management and Data Systems, 104(4):347-354, 2004. [doi]
Abstract is missing.