Soey Sut Ieng Lei, Ksenia Kirillova, Dan Wang. Factors Influencing Customers' Intention to Use Instant Messaging to Communicate with Hotels. In Brigitte Stangl, Juho Pesonen, editors, Information and Communication Technologies in Tourism 2018, ENTER 2018, Proceedings of the International Conference in Jönköping, Sweden, January 24-26, 2018. pages 296-307, Springer, 2018. [doi]
Abstract is missing.