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A service delivery platform for server management services

Jon Lenchner, Daniela Rosu, Nicole F. Velasquez, Shang Guo, Ken Christiance, Don DeFelice, Prasad M. Deshpande, Krishna Kummamuru, Naama Kraus, Laura Z. Luan, Debapriyo Majumdar, Martin McLaughlin, Shila Ofek-Koifman, Deepak P, Charles Perng, Haggai Roitman, Christopher Ward, James Young. A service delivery platform for server management services. IBM Journal of Research and Development, 53(6):2, 2009. [doi]

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