Enhancing conversational agents for successful operation: A multi-perspective evaluation approach for continuous improvement

Tom Lewandowski, Emir Kucevic, Stephan Leible, Mathis Poser, Tilo Böhmann. Enhancing conversational agents for successful operation: A multi-perspective evaluation approach for continuous improvement. Electronic Markets, 33(1):39, December 2023. [doi]

Authors

Tom Lewandowski

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Emir Kucevic

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Stephan Leible

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Mathis Poser

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Tilo Böhmann

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