Tom Lewandowski, Emir Kucevic, Stephan Leible, Mathis Poser, Tilo Böhmann. Enhancing conversational agents for successful operation: A multi-perspective evaluation approach for continuous improvement. Electronic Markets, 33(1):39, December 2023. [doi]
@article{LewandowskiKLPB23,
title = {Enhancing conversational agents for successful operation: A multi-perspective evaluation approach for continuous improvement},
author = {Tom Lewandowski and Emir Kucevic and Stephan Leible and Mathis Poser and Tilo Böhmann},
year = {2023},
month = {December},
doi = {10.1007/s12525-023-00662-3},
url = {https://doi.org/10.1007/s12525-023-00662-3},
researchr = {https://researchr.org/publication/LewandowskiKLPB23},
cites = {0},
citedby = {0},
journal = {Electronic Markets},
volume = {33},
number = {1},
pages = {39},
}