Sheena Lewis. Using online communities to drive commercial product development. In Mary Czerwinski, Arnold M. Lund, Desney S. Tan, editors, Extended Abstracts Proceedings of the 2008 Conference on Human Factors in Computing Systems, CHI 2008, Florence, Italy, April 5-10, 2008. pages 2039-2044, ACM, 2008. [doi]
Abstract is missing.