Clayton H. Lewis, D. Charles Hair, Victor Schoenberg. Generalization, consistency, and control. In Ken Bice, Clayton H. Lewis, editors, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1989, Austin, Texas, USA, April 30 - June 4, 1989. pages 1-5, ACM, 1989. [doi]
Abstract is missing.