AliMe KBQA: Question Answering over Structured Knowledge for E-Commerce Customer Service

Feng-Lin Li, Weijia Chen, Qi Huang, Yikun Guo. AliMe KBQA: Question Answering over Structured Knowledge for E-Commerce Customer Service. In Xiaoyan Zhu 0001, Bing Qin 0001, Xiaodan Zhu, Ming Liu 0004, Longhua Qian, editors, Knowledge Graph and Semantic Computing: Knowledge Computing and Language Understanding - 4th China Conference, CCKS 2019, Hangzhou, China, August 24-27, 2019, Revised Selected Papers. Volume 1134 of Communications in Computer and Information Science, pages 136-148, Springer, 2019. [doi]

Abstract

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