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Using Event Graph to Improve Question Answering in E-commerce Customer Service

Feng-Lin Li, Kehan Chen, Yan Wan, Weijia Chen, Qi Huang, Yikun Guo. Using Event Graph to Improve Question Answering in E-commerce Customer Service. In Mari Carmen Suárez-Figueroa, Gong Cheng, Anna Lisa Gentile, Christophe Guéret, C. Maria Keet, Abraham Bernstein, editors, Proceedings of the ISWC 2019 Satellite Tracks (Posters & Demonstrations, Industry, and Outrageous Ideas) co-located with 18th International Semantic Web Conference (ISWC 2019), Auckland, New Zealand, October 26-30, 2019. Volume 2456 of CEUR Workshop Proceedings, pages 327-328, CEUR-WS.org, 2019. [doi]

Authors

Feng-Lin Li

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Kehan Chen

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Yan Wan

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Weijia Chen

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Qi Huang

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Yikun Guo

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