Using Event Graph to Improve Question Answering in E-commerce Customer Service

Feng-Lin Li, Kehan Chen, Yan Wan, Weijia Chen, Qi Huang, Yikun Guo. Using Event Graph to Improve Question Answering in E-commerce Customer Service. In Mari Carmen Suárez-Figueroa, Gong Cheng, Anna Lisa Gentile, Christophe Guéret, C. Maria Keet, Abraham Bernstein, editors, Proceedings of the ISWC 2019 Satellite Tracks (Posters & Demonstrations, Industry, and Outrageous Ideas) co-located with 18th International Semantic Web Conference (ISWC 2019), Auckland, New Zealand, October 26-30, 2019. Volume 2456 of CEUR Workshop Proceedings, pages 327-328, CEUR-WS.org, 2019. [doi]

@inproceedings{LiCWCHG19,
  title = {Using Event Graph to Improve Question Answering in E-commerce Customer Service},
  author = {Feng-Lin Li and Kehan Chen and Yan Wan and Weijia Chen and Qi Huang and Yikun Guo},
  year = {2019},
  url = {http://ceur-ws.org/Vol-2456/paper91.pdf},
  researchr = {https://researchr.org/publication/LiCWCHG19},
  cites = {0},
  citedby = {0},
  pages = {327-328},
  booktitle = {Proceedings of the ISWC 2019 Satellite Tracks (Posters & Demonstrations, Industry, and Outrageous Ideas) co-located with 18th International Semantic Web Conference (ISWC 2019), Auckland, New Zealand, October 26-30, 2019},
  editor = {Mari Carmen Suárez-Figueroa and Gong Cheng and Anna Lisa Gentile and Christophe Guéret and C. Maria Keet and Abraham Bernstein},
  volume = {2456},
  series = {CEUR Workshop Proceedings},
  publisher = {CEUR-WS.org},
}