Brenna Li, Ofek Gross, Noah Crampton, Mamta Kapoor, Saba Tauseef, Mohit Jain, Khai N. Truong, Alex Mariakakis. Beyond the Waiting Room: Patient's Perspectives on the Conversational Nuances of Pre-Consultation Chatbots. In Florian 'Floyd' Mueller, Penny Kyburz, Julie R. Williamson, Corina Sas, Max L. Wilson 0001, Phoebe O. Toups Dugas, Irina Shklovski, editors, Proceedings of the CHI Conference on Human Factors in Computing Systems, CHI 2024, Honolulu, HI, USA, May 11-16, 2024. ACM, 2024. [doi]
Abstract is missing.