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Technical Features of Asynchronous and Synchronous Community Platforms and their Effects on Community Cohesion: A Comparative Study of Forum-based and Chat-based Online Mental Health Communities

Han Li, Robert E. Kraut, Haiyi Zhu. Technical Features of Asynchronous and Synchronous Community Platforms and their Effects on Community Cohesion: A Comparative Study of Forum-based and Chat-based Online Mental Health Communities. J. Computer-Mediated Communication, 26(6):403-421, 2021. [doi]

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