Towards the Design of Hybrid Intelligence Frontline Service Technologies - A Novel Human-in-the-Loop Configuration for Human-Machine Interactions

Mahei Li, Denise Löfflad, Cornelius Reh, Sarah Oeste-Reiß. Towards the Design of Hybrid Intelligence Frontline Service Technologies - A Novel Human-in-the-Loop Configuration for Human-Machine Interactions. In Tung X. Bui, editor, 56th Hawaii International Conference on System Sciences, HICSS 2023, Maui, Hawaii, USA, January 3-6, 2023. pages 332-341, ScholarSpace, 2023. [doi]

Abstract

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