Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Junxiang Li, Yafen Liu, Fugee Tsung, Jiazhen Huo, Qiang Su. Statistical Monitoring of Service Levels and Staffing Adjustments for Call Centers. Quality and Reliability Eng. Int., 32(8):2813-2821, 2016. [doi]
Abstract is missing.