Effects of Negative Customer Reviews on Sales: Evidence Based on Text Data Mining

Zhen Li, Fangzhou Li, Jing Xiao, Zhi Yang. Effects of Negative Customer Reviews on Sales: Evidence Based on Text Data Mining. In Hanghang Tong, Zhenhui Jessie Li, Feida Zhu, Jeffrey Yu, editors, 2018 IEEE International Conference on Data Mining Workshops, ICDM Workshops, Singapore, Singapore, November 17-20, 2018. pages 838-847, IEEE, 2018. [doi]

@inproceedings{LiLXY18,
  title = {Effects of Negative Customer Reviews on Sales: Evidence Based on Text Data Mining},
  author = {Zhen Li and Fangzhou Li and Jing Xiao and Zhi Yang},
  year = {2018},
  doi = {10.1109/ICDMW.2018.00124},
  url = {https://doi.org/10.1109/ICDMW.2018.00124},
  researchr = {https://researchr.org/publication/LiLXY18},
  cites = {0},
  citedby = {0},
  pages = {838-847},
  booktitle = {2018 IEEE International Conference on Data Mining Workshops, ICDM Workshops, Singapore, Singapore, November 17-20, 2018},
  editor = {Hanghang Tong and Zhenhui Jessie Li and Feida Zhu and Jeffrey Yu},
  publisher = {IEEE},
  isbn = {978-1-5386-9288-2},
}