Ang Li, Xingwei Liang, Miao Zhang, Bingbing Wang, Guanrong Chen, Jun Gao, Qihui Lin, Ruifeng Xu. A Coarse-to-Fine Text Matching Framework for Customer Service Question Answering. In Yujiu Yang, Xiaohui Wang, Liang-Jie Zhang, editors, Cognitive Computing - ICCC 2022 - 6th International Conference, Held as Part of the Services Conference Federation, SCF 2022, Honolulu, HI, USA, December 10-14, 2022, Proceedings. Volume 13734 of Lecture Notes in Computer Science, pages 39-53, Springer, 2022. [doi]
@inproceedings{LiLZWCGLX22, title = {A Coarse-to-Fine Text Matching Framework for Customer Service Question Answering}, author = {Ang Li and Xingwei Liang and Miao Zhang and Bingbing Wang and Guanrong Chen and Jun Gao and Qihui Lin and Ruifeng Xu}, year = {2022}, doi = {10.1007/978-3-031-23585-6_4}, url = {https://doi.org/10.1007/978-3-031-23585-6_4}, researchr = {https://researchr.org/publication/LiLZWCGLX22}, cites = {0}, citedby = {0}, pages = {39-53}, booktitle = {Cognitive Computing - ICCC 2022 - 6th International Conference, Held as Part of the Services Conference Federation, SCF 2022, Honolulu, HI, USA, December 10-14, 2022, Proceedings}, editor = {Yujiu Yang and Xiaohui Wang and Liang-Jie Zhang}, volume = {13734}, series = {Lecture Notes in Computer Science}, publisher = {Springer}, isbn = {978-3-031-23585-6}, }