Ang Li, Xingwei Liang, Miao Zhang, Bingbing Wang, Guanrong Chen, Jun Gao, Qihui Lin, Ruifeng Xu. A Coarse-to-Fine Text Matching Framework for Customer Service Question Answering. In Yujiu Yang, Xiaohui Wang, Liang-Jie Zhang, editors, Cognitive Computing - ICCC 2022 - 6th International Conference, Held as Part of the Services Conference Federation, SCF 2022, Honolulu, HI, USA, December 10-14, 2022, Proceedings. Volume 13734 of Lecture Notes in Computer Science, pages 39-53, Springer, 2022. [doi]
Abstract is missing.