Jingshan Li, Semyon M. Meerkov. Customer demand satisfaction in production systems: a due-time performance approach. IEEE Transactions on Robotics, 17(4):472-482, 2001. [doi]
@article{LiM01-1,
title = {Customer demand satisfaction in production systems: a due-time performance approach},
author = {Jingshan Li and Semyon M. Meerkov},
year = {2001},
doi = {10.1109/70.954759},
url = {http://dx.doi.org/10.1109/70.954759},
tags = {systematic-approach},
researchr = {https://researchr.org/publication/LiM01-1},
cites = {0},
citedby = {0},
journal = {IEEE Transactions on Robotics},
volume = {17},
number = {4},
pages = {472-482},
}