Hongxiu Li, Reima Suomi. Understanding e-Service Users' WOM Behavior from Expectation Confirmation Perspective. In The Thirteenth Wuhan International Conference on E-Business, WHICEB 2014, Wuhan, China, May 31 - June 1, 2014. pages 53, Association for Information Systems, 2014. [doi]
@inproceedings{LiS14-17,
title = {Understanding e-Service Users' WOM Behavior from Expectation Confirmation Perspective},
author = {Hongxiu Li and Reima Suomi},
year = {2014},
url = {http://aisel.aisnet.org/whiceb2014/53},
researchr = {https://researchr.org/publication/LiS14-17},
cites = {0},
citedby = {0},
pages = {53},
booktitle = {The Thirteenth Wuhan International Conference on E-Business, WHICEB 2014, Wuhan, China, May 31 - June 1, 2014},
publisher = {Association for Information Systems},
}