Business intelligence approach to supporting strategy-making of ISP service management

Sheng-Tun Li, Li-Yen Shue, Shu-Fen Lee. Business intelligence approach to supporting strategy-making of ISP service management. Expert Syst. Appl., 35(3):739-754, 2008. [doi]

Authors

Sheng-Tun Li

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Li-Yen Shue

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Shu-Fen Lee

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