Sheng-Tun Li, Li-Yen Shue, Shu-Fen Lee. Business intelligence approach to supporting strategy-making of ISP service management. Expert Syst. Appl., 35(3):739-754, 2008. [doi]
@article{LiSL08:0,
title = {Business intelligence approach to supporting strategy-making of ISP service management},
author = {Sheng-Tun Li and Li-Yen Shue and Shu-Fen Lee},
year = {2008},
doi = {10.1016/j.eswa.2007.07.049},
url = {http://dx.doi.org/10.1016/j.eswa.2007.07.049},
tags = {systematic-approach},
researchr = {https://researchr.org/publication/LiSL08%3A0},
cites = {0},
citedby = {0},
journal = {Expert Syst. Appl.},
volume = {35},
number = {3},
pages = {739-754},
}