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A Comparative Analysis of Information Gathering by Chatbots, Questionnaires, and Humans in Clinical Pre-Consultation

Brenna Li, Saba Tauseef, Khai N. Truong, Alex Mariakakis. A Comparative Analysis of Information Gathering by Chatbots, Questionnaires, and Humans in Clinical Pre-Consultation. In Naomi Yamashita, Vanessa Evers, Koji Yatani, Sharon Xianghua Ding, Bongshin Lee, Marshini Chetty, Phoebe O. Toups Dugas, editors, Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems, CHI 2025, YokohamaJapan, 26 April 2025- 1 May 2025. ACM, 2025. [doi]

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