Hui Li, Di Wu, Gaoxiang Li, Yi-Hao Ke, Wen-jie Liu, Yuanhuan Zheng, Xiao-La Lin. Enhancing Telco Service Quality with Big Data Enabled Churn Analysis: Infrastructure, Model, and Deployment. J. Comput. Sci. Technol., 30(6):1201-1214, 2015. [doi]
Abstract is missing.