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Customer relationship management analysis of outpatients in a Chinese infectious disease hospital using drug-proportion recency-frequency-monetary model

Min Li, Qunwei Wang, Yinzhong Shen, Tongyu Zhu. Customer relationship management analysis of outpatients in a Chinese infectious disease hospital using drug-proportion recency-frequency-monetary model. I. J. Medical Informatics, 147:104373, 2021. [doi]

Authors

Min Li

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Qunwei Wang

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Yinzhong Shen

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Tongyu Zhu

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