Customer relationship management analysis of outpatients in a Chinese infectious disease hospital using drug-proportion recency-frequency-monetary model

Min Li, Qunwei Wang, Yinzhong Shen, Tongyu Zhu. Customer relationship management analysis of outpatients in a Chinese infectious disease hospital using drug-proportion recency-frequency-monetary model. I. J. Medical Informatics, 147:104373, 2021. [doi]

@article{LiWSZ21,
  title = {Customer relationship management analysis of outpatients in a Chinese infectious disease hospital using drug-proportion recency-frequency-monetary model},
  author = {Min Li and Qunwei Wang and Yinzhong Shen and Tongyu Zhu},
  year = {2021},
  doi = {10.1016/j.ijmedinf.2020.104373},
  url = {https://doi.org/10.1016/j.ijmedinf.2020.104373},
  researchr = {https://researchr.org/publication/LiWSZ21},
  cites = {0},
  citedby = {0},
  journal = {I. J. Medical Informatics},
  volume = {147},
  pages = {104373},
}