Yadan Li, Xu Xu, Panida Songram. A Novel Model for Customer Retention. In Hongwei Wang, Yi Shen, Tingwen Huang, Zhigang Zeng, editors, The Sixth International Symposium on Neural Networks, ISNN 2009, Wuhan, China, May 26-29, 2009, Proceedings, Part IV. Volume 56 of Advances in Intelligent and Soft Computing, pages 739-747, Springer, 2009. [doi]
Abstract is missing.