Impacts of Logistics Service Performance through IT on Overall Tourist Satisfaction and Loyalty

Nicole Hui-Chung Liang, Brian J. Corbitt, Konrad Janusz Peszynski. Impacts of Logistics Service Performance through IT on Overall Tourist Satisfaction and Loyalty. In Willie Golden, Thomas Acton, Kieran Conboy, Hans van der Heijden, Virpi Kristiina Tuunainen, editors, 16th European Conference on Information Systems, ECIS 2008, Galway, Ireland, 2008. pages 2221-2232, 2008. [doi]

Abstract

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