Ziqi Liao, Michael Tow Cheung. Service Quality in Internet e-Banking: A User-Based Core Framework. In 2005 IEEE International Conference on e-Technology, e-Commerce, and e-Services (EEE 2005), 29 March - 1 April 2005, Hong Kong, China. pages 628-631, IEEE Computer Society, 2005. [doi]
Abstract is missing.