Interactivity, engagement, trust, purchase intention and word-of-mouth: a moderated mediation study

Shu-Hsien Liao, Yu-Chun Chung, Wen-Jung Chang. Interactivity, engagement, trust, purchase intention and word-of-mouth: a moderated mediation study. IJSTM, 25(2):116-137, 2019. [doi]

@article{LiaoCC19,
  title = {Interactivity, engagement, trust, purchase intention and word-of-mouth: a moderated mediation study},
  author = {Shu-Hsien Liao and Yu-Chun Chung and Wen-Jung Chang},
  year = {2019},
  doi = {10.1504/IJSTM.2019.098203},
  url = {https://doi.org/10.1504/IJSTM.2019.098203},
  researchr = {https://researchr.org/publication/LiaoCC19},
  cites = {0},
  citedby = {0},
  journal = {IJSTM},
  volume = {25},
  number = {2},
  pages = {116-137},
}