An Evaluation Framework for Electronic Customer Relationship Management (eCRM)

Chad Lin, Ying-Chieh Liu 0003. An Evaluation Framework for Electronic Customer Relationship Management (eCRM). In Australasian Conference on Information Systems, ACIS 2005, Sydney, Australia, November 29 - December 2, 2005. 2005. [doi]

@inproceedings{Lin005,
  title = {An Evaluation Framework for Electronic Customer Relationship Management (eCRM)},
  author = {Chad Lin and Ying-Chieh Liu 0003},
  year = {2005},
  url = {https://aisel.aisnet.org/acis2005/12},
  researchr = {https://researchr.org/publication/Lin005},
  cites = {0},
  citedby = {0},
  booktitle = {Australasian Conference on Information Systems, ACIS 2005, Sydney, Australia, November 29 - December 2, 2005},
}