An integrated framework for managing eCRM evaluation process - researchr publication related

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Chad Lin, Yu-An Huang. An integrated framework for managing eCRM evaluation process. IJEB, 5(4):340-359, 2007. [doi]

The following publications are possibly variants of this publication:

Application of the integrated framework for the plant layout evaluation problemLie-Chien Lin, Gunter P. Sharp. eor, 116(1):118-138, 1999. [doi]

Semantic Annotation Framework to Manage Semantic Heterogeneity of Process ModelsYun Lin, Darijus Strasunskas, Sari Hakkarainen, John Krogstie, Arne Sølvberg. caise 2006: 433-446 [doi]

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