Sheng-Wei Lin, Eugenia Y. Huang, Kai-Teng Cheng. A binding tie: why do customers stick to omnichannel retailers?. IT & People, 36(3):1126-1159, 2023. [doi]
@article{LinHC23-1,
title = {A binding tie: why do customers stick to omnichannel retailers?},
author = {Sheng-Wei Lin and Eugenia Y. Huang and Kai-Teng Cheng},
year = {2023},
doi = {10.1108/ITP-01-2021-0063},
url = {https://doi.org/10.1108/ITP-01-2021-0063},
researchr = {https://researchr.org/publication/LinHC23-1},
cites = {0},
citedby = {0},
journal = {IT & People},
volume = {36},
number = {3},
pages = {1126-1159},
}