CSDS: A Fine-Grained Chinese Dataset for Customer Service Dialogue Summarization

Haitao Lin, Liqun Ma, Junnan Zhu, Lu Xiang, Yu Zhou 0001, Jiajun Zhang, Chengqing Zong. CSDS: A Fine-Grained Chinese Dataset for Customer Service Dialogue Summarization. In Marie-Francine Moens, Xuanjing Huang, Lucia Specia, Scott Wen-tau Yih, editors, Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing, EMNLP 2021, Virtual Event / Punta Cana, Dominican Republic, 7-11 November, 2021. pages 4436-4451, Association for Computational Linguistics, 2021. [doi]

Abstract

Abstract is missing.