Xialing Lin, Patric R. Spence, Timothy L. Sellnow, Kenneth A. Lachlan. Crisis communication, learning and responding: Best practices in social media. Computers in Human Behavior, 65:601-605, 2016. [doi]
@article{LinSSL16,
title = {Crisis communication, learning and responding: Best practices in social media},
author = {Xialing Lin and Patric R. Spence and Timothy L. Sellnow and Kenneth A. Lachlan},
year = {2016},
doi = {10.1016/j.chb.2016.05.080},
url = {http://dx.doi.org/10.1016/j.chb.2016.05.080},
researchr = {https://researchr.org/publication/LinSSL16},
cites = {0},
citedby = {0},
journal = {Computers in Human Behavior},
volume = {65},
pages = {601-605},
}