Applying sentiment analysis to automatically classify consumer comments concerning marketing 4Cs aspects

Hao-Chiang Koong Lin, Tao-Hua Wang, Guo-Chung Lin, Shu-Chen Cheng, Hong-Ren Chen, Yueh-Min Huang. Applying sentiment analysis to automatically classify consumer comments concerning marketing 4Cs aspects. Appl. Soft Comput., 97(Part):106755, 2020. [doi]

Authors

Hao-Chiang Koong Lin

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Tao-Hua Wang

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Guo-Chung Lin

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Shu-Chen Cheng

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Hong-Ren Chen

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Yueh-Min Huang

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