Gitte Lindgaard, Nicola Millard. The business value of HCI: how can we do better?. In Loren G. Terveen, Dennis R. Wixon, editors, Extended abstracts of the 2002 Conference on Human Factors in Computing Systems, CHI 2002, Minneapolis, Minnesota, USA, April 20-25, 2002. pages 928-929, ACM, 2002. [doi]
Abstract is missing.