Ruixue Liu, Meng Chen 0006, Hang Liu, Lei Shen, Yang Song 0008, Xiaodong He 0002. Enhancing Multi-turn Dialogue Modeling with Intent Information for E-Commerce Customer Service. In Xiaodan Zhu, Min Zhang, Yu Hong, Ruifang He, editors, Natural Language Processing and Chinese Computing - 9th CCF International Conference, NLPCC 2020, Zhengzhou, China, October 14-18, 2020, Proceedings, Part I. Volume 12430 of Lecture Notes in Computer Science, pages 65-77, Springer, 2020. [doi]
Abstract is missing.