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Yong Liu, Shengli Deng, Feng Hu, Xiaoyu Chen. The impacts of unique service resources and habit on e-service loyalty in a highly competitive market. J. Systems and IT, 17(4):336-350, 2015. [doi]
Possibly Related PublicationsThe following publications are possibly variants of this publication: E-Loyalty Building in Competitive E-Service Market of SNS: Resources, Habit, Satisfaction and Switching CostsYong Liu, Shengli Deng, Feng Hu. i3e 2014: 79-90 [doi]
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