Chun Liu, Kam Hung. Understanding Self-service Technology in Hotels in China: Technology Affordances and Constraints. In Juho Pesonen, Julia Neidhardt, editors, Information and Communication Technologies in Tourism 2019, ENTER 2019, Proceedings of the International Conference in Nicosia, Cyprus, January 30-February 1, 2019. pages 225-236, Springer, 2019. [doi]
@inproceedings{LiuH19-3,
title = {Understanding Self-service Technology in Hotels in China: Technology Affordances and Constraints},
author = {Chun Liu and Kam Hung},
year = {2019},
doi = {10.1007/978-3-030-05940-8_18},
url = {https://doi.org/10.1007/978-3-030-05940-8_18},
researchr = {https://researchr.org/publication/LiuH19-3},
cites = {0},
citedby = {0},
pages = {225-236},
booktitle = {Information and Communication Technologies in Tourism 2019, ENTER 2019, Proceedings of the International Conference in Nicosia, Cyprus, January 30-February 1, 2019},
editor = {Juho Pesonen and Julia Neidhardt},
publisher = {Springer},
isbn = {978-3-030-05940-8},
}