Which Channel to Ask My Question?: Personalized Customer Service Request Stream Routing Using Deep Reinforcement Learning - researchr publication

researchr

You are not signed in
Sign in
Sign up

Zining Liu, Chong Long, Xiaolu Lu 0002, Zehong Hu, Jie Zhang, Yafang Wang. Which Channel to Ask My Question?: Personalized Customer Service Request Stream Routing Using Deep Reinforcement Learning. IEEE Access, 7:107744-107756, 2019. [doi]

Abstract is missing.

runs on WebDSL